Lack of appropriate strategy
A survey revealed that arriving at the ideal strategy to attract prospects is the top challenge for B2B marketers. Oftentimes you may rush through this process so that you can move on to implementation and execution, however, it is worth spending time on this aspect. The success or failure of all lead generation efforts depends on the strategy, and so, getting it right is key.
Once you have details such as your target audience’s preferences, pain points, and decision-making process, create a strategy that streamlines and simplifies their journey. Make your company and product/service’s information easily available to them on search engines and social media platforms. Periodically, conduct surveys or send out questionnaires to understand your target audience better. Based on the results, improvise your lead generation strategy. This way, when you finally reach out to prospects, getting their buy-in becomes easier.
Unresponsive prospects
Despite your best efforts, getting no response from prospects is another major setback that you may face. And, the more people ignore your call, the lesser the conversions.
Experts are of the opinion that the probable reason behind prospects avoiding sales calls is because they believe you have nothing extraordinary to offer. The initial few seconds of any call are crucial, and that is where your representatives need to grab the prospect’s attention. To make calls more effective, define the ideal customer persona and identify the touchpoints that you can use to hook them. Use these insights to finetune how you approach and engage with your prospects, as well as what you say.
Also, train your representatives to identify the prospect’s role function and pitch to them accordingly. Educate your staff to handle both in-person and online interactions. Taking these measures helps you better your efforts, prepare for every outcome and therefore improve your success rate.